Agent assisted
Help through the ClickPay network
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UK to East Africa
Clear daily rates. Practical payout support. Designed for the way East Africa receives money.

Rate: £1 = $1.30
Fees and final payout are confirmed before transfer.
Available options depend on destination and partner availability.
Help through the ClickPay network
To supported bank accounts
To supported mobile wallets
Guidance when you need it
Built around everyday needs
How it works
Four straightforward steps, with support available throughout your transfer.
See the current GBP to USD rate.
Contact support or speak to an agent.
ClickPay focuses on the communities and transfer corridors our customers know best.
Agent network
Serve your community with secure portal access, daily rate visibility, and operational support.
Open Agent Portal
Protected access for authorised staff and agent partners.
Support is available throughout the process.
Some transfers may require customer checks.
Verification may be required.
Processing follows the available network.
Available destinations and payout methods may vary. Check with ClickPay or your agent before starting a transfer.
Payout depends on destination and partner network.
Transfer details, rates, payout routes, and verification requirements are confirmed before processing.
Answers for customers sending money, checking rates, preparing documents, and tracking payout support.
The current GBP to USD rate is displayed at the top of this page and is updated manually by ClickPay. The final rate for a transfer is confirmed before processing.
No. It is an estimate using the displayed rate. Fees, payout method, destination availability, and the final payout amount are confirmed before the transfer is accepted.
ClickPay focuses on East African communities. Availability can vary by destination, payout partner, receive method, amount, and compliance checks.
You may be asked for your name, contact details, proof of identity, address information, recipient details, transfer purpose, source of funds, and any documents required for compliance checks.
Verification helps protect customers and supports anti-money laundering, sanctions, fraud prevention, and other legal obligations. Some transfers need more information than others.
Yes. Transfers may be delayed, paused, cancelled, or declined if details are incomplete, checks are outstanding, payout partners are unavailable, or legal and compliance obligations require it.
Cancellation and refund options depend on the transfer status, destination, payout method, and whether funds have already been paid out. Contact ClickPay support as soon as possible.
Contact ClickPay with the transfer reference and recipient details. The team can review the transfer status and explain the next available support step.
Answers for agents, sub-agents, and community partners who want to work with ClickPay.
Contact ClickPay or use the Agent Portal to start a partner conversation. Agent onboarding may include business checks, identity checks, location details, compliance review, and portal setup.
Agent portal access is intended for authorised partner activity such as operational support, visibility of approved rates, and service workflows provided by ClickPay.
Yes. Admin users can add, edit, draft, and publish multiple agent addresses for the public agent locator, including contact details, opening hours, and map coordinates.
Agents must follow ClickPay procedures, protect customer information, keep records accurate, escalate suspicious activity, and support required verification and compliance checks.
Approved ClickPay admins can update daily rates and selected public content in the admin area. Compliance-sensitive legal policy text should be reviewed before publication.
ClickPay supports agent onboarding and operational guidance so partners understand the service flow, customer information requirements, and escalation routes.
About ClickPay
ClickPay LTD brings clear daily rates, practical transfer support, and a growing agent network together for customers sending from the UK. Our role is simple: make each step easier to understand, help customers prepare the right information, and support reliable payout routes for the people who matter most.
Regular help for loved ones and household needs.
Support for fees, supplies, and student expenses.
Practical help when family care cannot wait.
Community trade, stock, and partner payments.
Agent locator
Our agent locator helps customers find trusted local support for transfer guidance, account help, and community onboarding. Add or update published agent addresses from the admin area.
Open full locatorMapped agents
Select an agent from the dropdown to update the Google Maps pin.
288, Old Kent Road, London, SE1 5UE, United Kingdom
Google map
288, Old Kent Road, London, SE1 5UE, United Kingdom